EMFab South Africa | Privacy Policy & POPIA Compliance

Privacy Policy for EMFab (Empire Metal Fabricators)

1. Introduction

EMFab (Empire Metal Fabricators), a division of Empire Height Safety and Anchor Solutions, is committed to respecting and protecting your privacy. This policy explains how we collect, use, share, and safeguard personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

By accessing or using this website or contacting EMFab, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect personal information that you voluntarily provide, such as:
• Full name
• Company name
• Email address
• Contact telephone number
• Job title
• Any other information you send via contact forms or email Enquiries

We also automatically collect non-personal data such as IP addresses, browser type, device type, pages visited, and interaction patterns for analytics and website improvement purposes.

3. Use of Your Information

We use your information to:
• Respond to enquiries, quotes, and requests
• Provide services or information you request
• Improve our website, security, and services
• Comply with legal and regulatory requirements

We do not use your personal data for any purpose other than described here without your consent.

4. Data Sharing and Disclosure

We may share personal information with:
• Third-party service providers who help facilitate website operations
• Legal or regulatory authorities where required by law
EMFab will not sell or rent your personal information to any external organisation.

5. Data Protection & Security

EMFab implements appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Retention of Information

We only keep personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law.

7. Your Rights (Under POPIA)

You have the right to:
• Access the personal data we hold about you
• Request correction or deletion of inaccurate data
• Withdraw consent where applicable

To exercise these rights, contact EMFab via the contact details on the website.

8. Cookies and Tracking

Our website may use cookies or tracking tools to analyse anonymised user behaviour. You may choose to disable cookies via your browser settings.

9. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

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